We understand that there is always a human factor or force majeure. If the order was not delivered in time, You are not satisfied with its performance or quality – please contact our managers, we will find a solution.
More about delivery
14.02 and 08.03 Delivery in Kiev and the Kiev region is carried out during the day, without the possibility of specifying the exact time of delivery. Delivery in Kiev from 8-00 to 20-00 is free. Delivery across Ukraine is possible from 3 hours after the order is processed by the manager. Worldwide delivery is carried out during a business day, 6 days a week, except Sunday. Worldwide shipping costs are included in the price of the item.
Information on flower exchange
On 14 February and 8 March, we reserve the right to replace the individual colors on the equivalent value, without compromising the integrity of the composition. Depending on the season and supply, the availability of certain types of flowers in some regions may be limited. It is also possible absence of certain shades of colors the day of delivery. For this reason, we recommend placing orders in advance in order to be able to complete a bouquet that is as identical as possible to the photo from the catalog on the website.